Remote Tax Pro — Expert 1040 Prep & Client Guidance

Intuit, Inc.; Aurora (CO); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax preparation specialist to assist TurboTax customers remotely. You will provide expert guidance, perform federal and state tax return prep, and explain tax terms in plain language. The role centers on delivering accurate, high-quality customer service via video interactions.

You should have 2+ years of tax return experience, active PTIN, and the ability to work at least 20 hours per week from a US location. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of federal/state tax return preparation experience.
• Must have or be able to obtain PTIN.
• Active PTIN required.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and software.
• Strong verbal and written communication.
• Ability to work in a fast-paced environment.
• Must reside in the United States.
• Bilingual English/Spanish a plus.

Responsibilities

• Interact with customers via video using Smartlook.
• Provide tax advice and complete returns.
• Explain tax terms in plain language.
• Document customer interactions.
• Meet KPI metrics and participate in pilots.
• Complete required training and compliance.

Skills

Tax preparation

Customer service

Video communication

Communication skills

Bilingual English/Spanish

Job description

Intuit, Inc. is seeking a motivated tax preparation specialist to assist TurboTax customers remotely. You will provide expert guidance, perform federal and state tax return prep, and explain tax terms in plain language. The role centers on delivering accurate, high-quality customer service via video interactions.

You should have 2+ years of tax return experience, active PTIN, and the ability to work at least 20 hours per week from a US location. Bilingual English/Spanish is a plus.