Remote Tax Prep Specialist — 1040 Expert

Intuit, Inc.; Phoenix (AZ); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely with federal and state returns. You will provide expert guidance, explain tax terms, and help complete returns accurately and empathetically.

The role is virtual, supporting customers through our tools, resolving inquiries, and ensuring high-quality service. Requires 2+ years of tax prep experience and ability to work 20+ hours weekly from the United States.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.

Responsibilities

• Virtual, customer-facing role using Smartlook to interact with customers.
• Provide tax advice and full service return preparation.
• Answer product/software inquiries and assist with tax calculations.
• Explain tax terms in everyday language.
• Document customer interactions and resolve inquiries.
• Meet KPIs and participate in pilots and trainings.
• Complete required trainings and certifications as determined by the business.

Skills

Tax preparation

Customer service

Verbal communication

Written communication

Problem solving

Fast-paced work

Tools

Smartlook

Job description

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely with federal and state returns. You will provide expert guidance, explain tax terms, and help complete returns accurately and empathetically.

The role is virtual, supporting customers through our tools, resolving inquiries, and ensuring high-quality service. Requires 2+ years of tax prep experience and ability to work 20+ hours weekly from the United States.