Remote Tax Prep Specialist | TurboTax Expert

Intuit, Inc.; Mesa (AZ); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide clients through federal and state 1040 returns, provide tax explanations, and perform full service return preparation with signature.

Strong communication and tech skills are essential. Role emphasizes customer empathy, accurate documentation, and adherence to training and compliance. Candidates must reside in the United States and be willing to work a minimum of 20 hours per week, with bilingual

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season.
• Active PTIN and ability to obtain related licenses or permits.
• Working knowledge of Circular 230.
• Willingness to work minimum 20 hours per week.
• Excellent verbal and written communication skills.

Responsibilities

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, product inquiries, and tax calculations.
• Create high-quality customer interactions using empathy and tax expertise.
• Document customer interactions and resolve inquiries per defined procedures.
• Complete required training and development as determined by the business.

Skills

Customer service

Verbal communication

Written communication

Tech proficiency

Bilingual English/Spanish

Tools

Tax preparation software

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely. You will guide clients through federal and state 1040 returns, provide tax explanations, and perform full service return preparation with signature.

Strong communication and tech skills are essential. Role emphasizes customer empathy, accurate documentation, and adherence to training and compliance. Candidates must reside in the United States and be willing to work a minimum of 20 hours per week, with bilingual