Remote Support Specialist, Digital Systems & Controls

Trane Technologies; Illinois; On-site; USD 43,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Paid time off

Job summary

Trane Technologies, a world leader in climate solutions, seeks a Remote Support Specialist focusing on remote support, troubleshooting, upgrades, and investigation of Trane Digital Systems for the Upper Midwest.

You will support commissioning, programming, and updates; document analytics; and work with customers to diagnose and resolve issues remotely while staying current on Direct Digital Control products. Safety and overtime may apply.

Qualifications

• High school diploma or equivalent; technical school preferred.
• BAS (building automation) 5–7 years experience preferred.
• Strong MS Office proficiency; working with handheld devices.
• Previous DDC controls experience preferred.

Responsibilities

• Support commissioning, programming, and updates of graphics and communications for digital systems.
• Document digital analytics and sequence validation; provide related support.
• Service products and equipment on projects; diagnose and remotely resolve issues.
• Coordinate with team leader and customer to define remote service requirements; review building layouts.
• Stay current on Trane products for direct digital control systems.
• Enforce safety standards and track company assets.
• Flexibility to work overtime and occasional overnight stays.
• Work hours: 7AM to 4PM local time.

Skills

HVAC/Controls experience

BAS (building automation)

MS Office proficiency

Handheld device proficiency

Education

High School Diploma or equivalent/technical school

Tools

Microsoft Office

DDC controls

Job description

Trane Technologies, a world leader in climate solutions, seeks a Remote Support Specialist focusing on remote support, troubleshooting, upgrades, and investigation of Trane Digital Systems for the Upper Midwest.

You will support commissioning, programming, and updates; document analytics; and work with customers to diagnose and resolve issues remotely while staying current on Direct Digital Control products. Safety and overtime may apply.