Remote Support & Repairs Coordinator

DriveTime; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Work From Home

Medical, dental, and vision coverage

401(K) and life insurance

Job summary

DriveTime is seeking a Support Specialist to process repair requests, upload docs, and coordinate tow requests. You’ll communicate with partners, customers, and internal teams to move cases toward a positive customer outcome.

The role requires a proactive problem-solver with strong written and verbal communication skills, and the ability to work effectively in a fast-paced environment.

Qualifications

• High School diploma required.
• Experience in an administrative role.
• Meets quality production expectations with high accuracy.
• Comfortable balancing multiple tasks using various computer systems.
• Commitment to teamwork and personal growth.

Responsibilities

• Inject and process repair requests.
• Upload documentation and coordinate tow requests.
• Facilitate communication via email and internal systems to ensure positive resolution.

Skills

Administrative experience

Communication skills

Time management

Detail-oriented

Teamwork

Problem solving

Education

High School diploma

Bachelor or Associate degree (preferred)

Tools

CRM software

Email systems

Job description

DriveTime is seeking a Support Specialist to process repair requests, upload docs, and coordinate tow requests. You’ll communicate with partners, customers, and internal teams to move cases toward a positive customer outcome.

The role requires a proactive problem-solver with strong written and verbal communication skills, and the ability to work effectively in a fast-paced environment.