Remote Subscription Growth Director (Telehealth)

Ladders; United States; Remote; USD 218,000 - 350,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

ESPP

Unlimited vacation

13 holidays

Sick leave

Wellness programs

Parental leave

Fertility benefits

Pet insurance

Disability insurance

Job summary

Ladders is seeking a Conditions Subscriptions Director to lead the subscription business for a consumer-facing healthcare offering. This remote, US-based role partners with Marketing and cross-functional teams to improve acquisition, retention, pricing, and the overall customer journey, with a sharp focus on recurring revenue and P&L accountability.

You will own the subscription strategy, develop growth initiatives, optimize pricing and loyalty programs, and collaborate with partners to enhance

Qualifications

• 15+ years of experience in related fields; advanced degree preferred, such as an MBA.
• Extensive background in product, growth, or general management.
• Deep expertise in subscription and recurring revenue models.
• Proven P&L accountability in direct-to-consumer telehealth or consumer subscription businesses.
• Strong financial and analytical skills with data-driven decision-making.
• Demonstrated ability to lead cross-functional initiatives.
• Excellent executive communication and stakeholder management skills.

Responsibilities

• Lead the subscription business and manage financial performance, including P&L and key metrics.
• Develop and execute growth strategies, identifying new opportunities for subscription expansion.
• Collaborate with Marketing on customer acquisition strategies and optimize the customer experience.
• Define and optimize subscription strategies, including pricing and loyalty programs.
• Enhance the telehealth customer funnel using data insights to reduce friction.
• Implement programs to improve customer lifetime value and retention.
• Drive cross-functional execution and establish shared objectives across teams.

Skills

Growth management

P&L ownership

Subscription models

Executive communication

Education

MBA or equivalent

Job description

Ladders is seeking a Conditions Subscriptions Director to lead the subscription business for a consumer-facing healthcare offering. This remote, US-based role partners with Marketing and cross-functional teams to improve acquisition, retention, pricing, and the overall customer journey, with a sharp focus on recurring revenue and P&L accountability.

You will own the subscription strategy, develop growth initiatives, optimize pricing and loyalty programs, and collaborate with partners to enhance