Conditions Subscriptions Director

Ladders; United States; Remote; USD 218,000 - 350,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

ESPP

Unlimited vacation

13 holidays

Sick leave

Wellness programs

Parental leave

Fertility benefits

Pet insurance

Disability insurance

Job summary

Ladders is seeking a Conditions Subscriptions Director to lead the subscription business for a consumer-facing healthcare offering. This remote, US-based role partners with Marketing and cross-functional teams to improve acquisition, retention, pricing, and the overall customer journey, with a sharp focus on recurring revenue and P&L accountability.

You will own the subscription strategy, develop growth initiatives, optimize pricing and loyalty programs, and collaborate with partners to enhance

Qualifications

• 15+ years of experience in related fields; advanced degree preferred, such as an MBA.
• Extensive background in product, growth, or general management.
• Deep expertise in subscription and recurring revenue models.
• Proven P&L accountability in direct-to-consumer telehealth or consumer subscription businesses.
• Strong financial and analytical skills with data-driven decision-making.
• Demonstrated ability to lead cross-functional initiatives.
• Excellent executive communication and stakeholder management skills.

Responsibilities

• Lead the subscription business and manage financial performance, including P&L and key metrics.
• Develop and execute growth strategies, identifying new opportunities for subscription expansion.
• Collaborate with Marketing on customer acquisition strategies and optimize the customer experience.
• Define and optimize subscription strategies, including pricing and loyalty programs.
• Enhance the telehealth customer funnel using data insights to reduce friction.
• Implement programs to improve customer lifetime value and retention.
• Drive cross-functional execution and establish shared objectives across teams.

Skills

Growth management

P&L ownership

Subscription models

Executive communication

Education

MBA or equivalent

Job description

For our client, we are seeking a Conditions Subscriptions Director to join the team of a leader in the Healthcare space.

This role will own the subscription business strategy and financial performance for a consumer-facing healthcare offering. You will partner closely with Marketing and cross-functional teams to improve acquisition, retention, pricing, and the overall customer journey. The position requires a strong blend of growth, product, and general management experience with a sharp focus on recurring revenue and P&L accountability.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $218,000 – $350,000 annually

Responsibilities

• Lead the subscription business and manage financial performance, including P&L and key metrics
• Develop and execute growth strategies, identifying new opportunities for subscription expansion
• Collaborate with Marketing on customer acquisition strategies and optimize the customer experience
• Define and optimize subscription strategies, including pricing and loyalty programs
• Enhance the telehealth customer funnel using data insights to reduce friction
• Implement programs to improve customer lifetime value and retention
• Drive cross-functional execution and establish shared objectives across teams

Qualifications

• 15+ years of experience in related fields; advanced degree preferred, such as an MBA
• Extensive background in product, growth, or general management
• Deep expertise in subscription and recurring revenue models
• Proven P&L accountability in direct-to-consumer telehealth or consumer subscription businesses
• Strong financial and analytical skills with data-driven decision-making
• Demonstrated ability to lead cross-functional initiatives
• Excellent executive communication and stakeholder management skills

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Unlimited vacation and 13 paid holidays
• 72 hours of sick leave
• Mental and financial wellness programs
• Generous parental leave and fertility benefits
• Pet insurance and supplemental life insurance
• Company-paid short-term and long-term disability

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.