Remote Student Success & Financial Guidance Advisor

DeVry Educational Development Corp.; Port Reading (NJ); Híbrido; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Tuition assistance

Remote & hybrid opportunities

Comprehensive health coverage

Generous paid time off

FSA/HSA options

Disability & life insurance

Descripción de la vacante

DeVry University in New Jersey is seeking a Student Support Advisor to guide students through enrollment, financial planning, and academic progress, delivering proactive, holistic advising across financial aid, tuition, and program options.

You will collaborate with Admissions and faculty, manage student communications via calls, chats, email, and SMS, and ensure timely documentation while upholding our CARE culture and TEACH values.

Formación

• Some college coursework required.
• At least 1 year of exceptional customer service or advising experience in education.
• Ability to use Microsoft Office suite and internet applications; NSLDS access.

Responsabilidades

• Assist new student enrollment by partnering with Admissions and providing program and cost information.
• Develop and validate a financial plan and timelines for applicants.
• Maintain knowledge of Title IV financial aid programs, policies, and procedures in line with regulations.
• Monitor student accounts and advise on financial eligibility and awards to promote outcomes.
• Identify potential academic/financial obstacles and coordinate with students to overcome them.
• Use data to track enrollment, persistence, and graduation information.

Conocimientos

Customer service

Advising

Microsoft Office

Educación

Some college coursework

Herramientas

NSLDS access

Descripción del empleo

DeVry University in New Jersey is seeking a Student Support Advisor to guide students through enrollment, financial planning, and academic progress, delivering proactive, holistic advising across financial aid, tuition, and program options.

You will collaborate with Admissions and faculty, manage student communications via calls, chats, email, and SMS, and ensure timely documentation while upholding our CARE culture and TEACH values.