Remote Student Success Advisor

UMA Education; United States; A distancia; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical (including prescription)

Dental

Vision (UMA subsidized)

FSA/HSA

Life Insurance (UMA paid)

EAP

Long Term Disability

Short Term Disability

PTO 15 days + 9 holidays + Volunteer's

401k

Pet Insurance

Identity Theft Protection

Descripción de la vacante

Ultimate Medical Academy is seeking a New Student Advisor for a full-time remote role. You will support students at the start of their educational journey, guiding them through course navigation and policies while delivering high-quality service.

Responsibilities include engaging with learners across channels, implementing retention strategies, and collaborating with teammates to ensure student success and timely communication.

Formación

• Must have a High School Diploma or equivalent.
• Able to manage competing priorities with strong time management.
• Strong communication skills in English, both written and verbal.

Responsabilidades

• Provide academic planning and guidance to learners on course navigation and policies.
• Act as primary contact for learners via voice, text, social media, and video.
• Develop and implement retention strategies with team members.
• Contribute to achieving individual, team, and department retention goals.
• Collaborate with team and participate in virtual events.

Conocimientos

Relationship building

Time management

English communication

Technical literacy

Drive and accountability

Educación

High School Diploma or equivalent

Herramientas

MS Office

Microsoft Teams

Descripción del empleo

Ultimate Medical Academy is seeking a New Student Advisor for a full-time remote role. You will support students at the start of their educational journey, guiding them through course navigation and policies while delivering high-quality service.

Responsibilities include engaging with learners across channels, implementing retention strategies, and collaborating with teammates to ensure student success and timely communication.