Remote Student Services Coordinator

Academy of Art University; United States; Remote; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k options

Paid vacation

Paid holidays

Paid sick leave

Commuter benefit program

Tuition-free undergraduate course

Job summary

Academy of Art University is seeking an Administrative Support, Student Services professional to assist Undergraduate and Graduate student services. The role handles inquiries via phone and email and supports advising and registration, with a friendly, organized, and proactive approach.

The position is fully remote, operating 9:00 am – 6:00 pm PST, Monday through Friday, offering benefits and opportunities for professional development within a supportive academic environment.

Qualifications

• Must have at least 1–2 years in a customer service or administrative support role.
• Passionate about student success and higher education.
• Excellent written and telephone communication skills.
• Excellent time management and organizational skills.
• Able to thrive in a dynamic and deadline-driven environment.
• The ability to work independently.

Responsibilities

• Reception: greet students, staff, and guests professionally; handle calls and messages; direct correspondence.
• Advising Support: schedule appointments; assist with Student Self Service inquiries; manage advisor schedules.
• Registration Support: assist with data entry and course enrollments; update student records; support Readmission and advising teams.

Skills

Customer service

Administrative support

Job description

Academy of Art University is seeking an Administrative Support, Student Services professional to assist Undergraduate and Graduate student services. The role handles inquiries via phone and email and supports advising and registration, with a friendly, organized, and proactive approach.

The position is fully remote, operating 9:00 am – 6:00 pm PST, Monday through Friday, offering benefits and opportunities for professional development within a supportive academic environment.