Administrative Support, Student Services (Fully Remote)

Academy of Art University; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

Academy of Art University transforms aspiring students into professional artists and designers. The university has a long-standing campus culture focused on guiding students through proper instruction and dedication.

As an Administrative Assistant, you will greet students and guests, answer calls and emails, and coordinate with internal teams to ensure a smooth campus experience. You will also assist with advising and registration-related tasks to support student success.

Responsibilities

• Greet students, staff, and guests professionally with exemplary customer service.
• Answer telephone calls, take messages, and review/respond to e-mails and voicemails.
• Serve as liaison to internal support organizations and assist with special events.
• Schedule appointments and screen calls for advisors and managers.
• Assist students with Self Service calls and e-mails regarding login, navigation, etc.
• Manage workflow and conduct student outreach efforts.
• Assist with data entry, class cancellation notifications, and schedule updates.
• Enroll continuing students into orientation classes and assist with course balancing.
• Work with Readmission Representatives and Student Service Advisors on registration and withdrawals.

Job description

• Greet students, staff, and guests professionally with exemplary customer service.
• Answer telephone calls, take messages, and review/respond to e-mails and voicemails.
• Serve as liaison to internal support organizations and assist with special events.

Advising Support:

• Schedule appointments and screen calls for advisors and managers.
• Assist students with Self Service calls and e-mails regarding login, navigation, etc.
• Manage workflow and conduct student outreach efforts.

Registration Support:

• Assist with data entry, class cancellation notifications, and schedule updates.
• Enroll continuing students into orientation classes and assist with course balancing.
• Work with Readmission Representatives and Student Service Advisors on registration and withdrawals.

Academy of Art University

Academy of Art University transforms aspiring students into professional artists and designers. Founded in 1929, the university has a family-led culture focused on developing artistic professionals through proper instruction and dedication.