Student Financial Aid & Services Advisor

Academy of Art University; San Francisco (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401k options

Paid vacation (15 days accrual)

Paid holidays

Paid sick leave

Commuter benefit

One undergraduate course tuition free

Job summary

Academy of Art University is seeking an experienced full-time Student Financial Services Representative to support new, continuing and International students. This on-site role in San Francisco involves communicating with students in-person, by phone, email and virtually, to guide them through the financial aid process.

The position offers opportunities to work with aspiring artists in a dynamic, innovative environment, with benefits including health insurance, retirement options, and paid time

Qualifications

• At least one year of financial aid experience.
• Passionate about student success and higher education.
• Empathetic, patient, and positive.
• Excellent phone and written communication skills.
• Able to thrive in a dynamic and deadline-driven environment.

Responsibilities

• Independently manage a portfolio of continuing students through the financial process.
• Answer student questions and anticipate financial concerns in a customer-focused manner.
• Counsel students to ensure financial obligations are honored.
• Evaluate student financial need and review funding sources (federal, state, and institutional aid).
• Inform and advise students/parents regarding eligibility and responsibilities of financial aid programs.

Skills

Customer service

Phone communication

Written communication

Time management

Organizational skills

Attention to detail

Education

Bachelor's degree preferred

Job description

Academy of Art University is seeking an experienced full-time Student Financial Services Representative to support new, continuing and International students. This on-site role in San Francisco involves communicating with students in-person, by phone, email and virtually, to guide them through the financial aid process.

The position offers opportunities to work with aspiring artists in a dynamic, innovative environment, with benefits including health insurance, retirement options, and paid time