Remote Student Success Manager

Springboard; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote work flexibility

Impactful role in student success

Job summary

Springboard is seeking a Program Success Manager to engage with students and support their career transitions. This full-time, remote role requires strong emotional intelligence and a passion for helping others succeed. Your core responsibilities will include building relationships, coaching students, and ensuring their progress towards completion.

You'll work closely with students through calls, SMS, and emails, playing a vital part in their educational journey. Join us in making a meaningful impact on learners’ lives.

Qualifications

• 3+ years in advising, customer success, coaching, or consultative sales.
• Enjoy talking to people and building relationships.
• Strong emotional intelligence with a focus on empathy.

Responsibilities

• Own a portfolio of students, driving engagement, retention, and completion.
• Build strong relationships through consistent outreach.
• Coach students on time management and study habits.

Skills

Emotional intelligence

Coaching

Relationship building

Proactivity

Tools

HubSpot

Slack

Google Workspace

Job description

Springboard is seeking a Program Success Manager to engage with students and support their career transitions. This full-time, remote role requires strong emotional intelligence and a passion for helping others succeed. Your core responsibilities will include building relationships, coaching students, and ensuring their progress towards completion.

You'll work closely with students through calls, SMS, and emails, playing a vital part in their educational journey. Join us in making a meaningful impact on learners’ lives.