Remote Student Enrollment Specialist

School Result; Henderson, Northern (NV, KY); Hybrid; USD 22,000 - 23,000; Full time

Job summary

Studio Enterprise is seeking a remote Contact Center Agent to support student enrollment services. This full-time position offers $16–$17/hour and involves handling inbound and outbound calls, qualifying prospective students, and transferring them to Admissions Consultants.

You will need strong communication, excellent customer service, and attention to detail to help potential students achieve their education goals.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to work independently and meet deadlines.
• Remote role requiring video conferencing.

Responsibilities

• Make outbound and receive inbound calls from prospective students.
• Qualify leads and transfer calls to Admissions Consultants.
• Meet productivity metrics and call targets.
• Use auto-dialing systems to track and report calls.
• Provide accurate information and support enrollment services.
• Maintain FERPA compliance protecting student records.

Skills

Strong communication skills

Customer service orientation

Attention to detail

Microsoft Office proficiency

Ability to work independently

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Studio Enterprise is seeking a remote Contact Center Agent to support student enrollment services. This full-time position offers $16–$17/hour and involves handling inbound and outbound calls, qualifying prospective students, and transferring them to Admissions Consultants.

You will need strong communication, excellent customer service, and attention to detail to help potential students achieve their education goals.