Remote Enrollment Counselor

Liberty University; United States; Remote; USD 19,320 - 27,517; Full time

Job summary

Liberty University is seeking an Enrollment Call Center Agent to support prospective and enrolled students. In this remote role, you will provide exceptional customer service, manage inquiries, and assist students through the admissions process. The position requires strong communication skills and proficiency in Microsoft Office.

Applicants should have a background in sales and be able to adapt to a fast-paced environment. Starting pay is $17.50 per hour with full-time hours.

Qualifications

• Background in sales or customer acquisition preferred.
• Experience in advising or contact center settings is a plus.
• Ability to adapt to change and multitask.

Responsibilities

• Provide exceptional customer service to students and university employees.
• Convert prospective students into enrolled students.
• Counsel applicants on admission requirements and placements.
• Build rapport with students and parents for retention.

Skills

Customer service

Communication skills

Microsoft Office Suite

Organizational skills

Problem-solving skills

Education

Progress towards a college degree

Job description

Liberty University is seeking an Enrollment Call Center Agent to support prospective and enrolled students. In this remote role, you will provide exceptional customer service, manage inquiries, and assist students through the admissions process. The position requires strong communication skills and proficiency in Microsoft Office.

Applicants should have a background in sales and be able to adapt to a fast-paced environment. Starting pay is $17.50 per hour with full-time hours.