Remote Student Accounts & Payments Specialist

Fielding Graduate University; Torrance (CA); A distancia; USD 30.000 - 37.000; Jornada completa

Descripción de la vacante

Fielding Graduate University is seeking a Student Accounts Specialist to work remotely on a full-time basis, 37.5 hours per week. The role focuses on delivering responsive customer service to students, sponsors, and university staff, handling tuition billing, payments, and related transactions.

The position requires an associate's degree in business administration or accounting and at least three years of relevant experience.

Formación

• Associate's degree in business administration and/or accounting, or equivalent.
• Three years' experience in accounts receivable, banking, customer service or accounting with high-volume duties.
• Ellucian Colleague experience preferred.

Responsabilidades

• Provide customer service and support to students and University personnel regarding tuition accounts.
• Explain account activity related to financial aid and scholarships.
• Process tuition payments, refunds and daily bank deposits.
• Monitor student account holds and assist with payment plans and third-party billing arrangements.
• Test revisions and upgrades to student payment processing systems.

Conocimientos

Accounts receivable

Banking

Customer service

Educación

Associate's degree in business administration and/or accounting

Herramientas

Ellucian Colleague

Descripción del empleo

Fielding Graduate University is seeking a Student Accounts Specialist to work remotely on a full-time basis, 37.5 hours per week. The role focuses on delivering responsive customer service to students, sponsors, and university staff, handling tuition billing, payments, and related transactions.

The position requires an associate's degree in business administration or accounting and at least three years of relevant experience.