Remote Student Billing & Accounts Specialist

Post University; West Virginia; Remote; USD 41,000 - 50,000; Full time

Job summary

Post University is seeking a Student Accounts Processor to support the Office of Billing Services. You will work with online and on-site students to process tuition, stipends, and related account tasks while ensuring compliance with federal policies and internal procedures.

The role emphasizes customer service to students, vendors, and colleagues, with a focus on accuracy and timely problem resolution. The position offers remote work with a flexible schedule, a requirement for reliable home

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong leadership and team motivation.
• Excellent phone, email, and virtual communication.
• Ability to plan, organize, and meet deadlines.
• Strong computer skills with MS Office.
• Detail-oriented and proactive problem solving.

Responsibilities

• Handle tuition billing and stipends.
• Process account adjustments and billing procedures.
• Respond to internal customer service issues and escalations.
• Support billing procedures on term/semester cycles.
• Coordinate with vendors and students to resolve issues.
• Expect a flexible schedule including weekend hours.

Skills

Leadership

Communication

Organization

Problem solving

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Post University is seeking a Student Accounts Processor to support the Office of Billing Services. You will work with online and on-site students to process tuition, stipends, and related account tasks while ensuring compliance with federal policies and internal procedures.

The role emphasizes customer service to students, vendors, and colleagues, with a focus on accuracy and timely problem resolution. The position offers remote work with a flexible schedule, a requirement for reliable home