Remote Student Billing & Accounts Specialist

Post University; Madison (WI); Remote; USD 41,000 - 50,000; Full time

Job summary

Post University is seeking a Student Accounts Processor to join the Office of Student Finance. You will handle tuition processing for active and inactive online and on-site students, assist with billing, stipends, and related non-counseling tasks, and ensure compliance with policies.

Remote work is offered, with specific home-network requirements and no wireless connections. The role emphasizes customer service to vendors, associates, and students, requiring problem-solving and attention to

Qualifications

• Bachelor's degree or equivalent experience.
• Excellent phone, email, and virtual communication skills.
• Ability to plan, organize, and meet deadlines.
• Strong computer skills with university systems.

Responsibilities

• Handle tuition processing for active and inactive students.
• Provide support to the Assistant Director of Billing Services.
• Perform billing, account adjustments, stipends, and related tasks.
• Respond promptly to internal customer service issues and escalations.
• Work flexible schedule including weekend hours.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Time management

Detail oriented

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Post University is seeking a Student Accounts Processor to join the Office of Student Finance. You will handle tuition processing for active and inactive online and on-site students, assist with billing, stipends, and related non-counseling tasks, and ensure compliance with policies.

Remote work is offered, with specific home-network requirements and no wireless connections. The role emphasizes customer service to vendors, associates, and students, requiring problem-solving and attention to