Remote Strategic TPM for Enterprise SaaS

Gainsight; Tallahassee (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Gainsight is seeking a Strategic Technical Project Manager to join our Professional Services team. This remote, US-based role leads large-scale, high-visibility SaaS implementations from contract signature through validated business outcomes, ensuring on-time delivery within scope and budget.

You’ll align executive stakeholders, orchestrate cross-functional delivery across Sales, Customer Success, Solution Architecture, Product, and Engineering, and mentor Senior TPMs to elevate the practice.

Qualifications

• 10+ years of relevant experience in enterprise software or SaaS delivery.
• 7+ years managing multi-workstream engagements with large contracts.
• Strong governance and executive alignment capabilities.
• Financial management and scope control experience.

Responsibilities

• Own end-to-end accountability for complex, multi-workstream engagements: scope, timelines, budget and risk.
• Define success criteria, governance, and outcome validation with executive stakeholders.
• Translate objectives into delivery plans and cross-functional execution models.
• Drive scope control, change management, and financial oversight.
• Coordinate Solution Architecture, Customer Success, Product, and Engineering for aligned delivery.
• Identify and mitigate risks across technical, operational, and organizational dimensions.
• Lead steering committees and executive status reviews; report progress and risks.
• Develop reusable playbooks and governance frameworks for the Professional Services practice.
• Mentor Senior TPMs and build leadership capabilities.

Skills

Executive stakeholder alignment

Cross-functional delivery

Strategic project leadership

Risk management

Financial oversight

Architectural discussion fluency

Education

Bachelor’s degree or equivalent experience

Job description

Gainsight is seeking a Strategic Technical Project Manager to join our Professional Services team. This remote, US-based role leads large-scale, high-visibility SaaS implementations from contract signature through validated business outcomes, ensuring on-time delivery within scope and budget.

You’ll align executive stakeholders, orchestrate cross-functional delivery across Sales, Customer Success, Solution Architecture, Product, and Engineering, and mentor Senior TPMs to elevate the practice.