Remote Strategic Operations Manager

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Remote-first culture with home office

Flexible PTO

Medical, dental, vision insurance 100%

401(k) plan

Parental leave

Job summary

Ladders is seeking a Business Operations Manager to shape how the organization runs by strengthening operating rhythms, improving cross-functional execution, and supporting leadership with clear decision-making frameworks. This remote role partners with senior leaders to turn strategy into action and remove friction across workflows.

The ideal candidate thrives in ambiguity, combining rigorous analysis with clear communication and disciplined operations to drive visible impact and sustainable

Qualifications

• 5-10+ years in business operations or similar high-responsibility roles.
• Proven track record of improving team coordination and execution.
• Comfortable navigating between analysis and communication.
• Experience engaging with senior executives and external stakeholders.
• Strong quantitative skills with a knack for data synthesis.
• Meticulous attention to detail while maintaining a holistic view.
• Ability to create structure in ambiguous environments.

Responsibilities

• Build and enhance the company's operating system and decision-making processes.
• Drive cross-functional initiatives by clarifying ownership and timelines.
• Support strategic planning by translating company goals into actionable plans.
• Improve internal workflows by identifying and addressing bottlenecks.
• Develop decision support tools that help leadership make quick, informed choices.
• Increase visibility into execution across the business to identify and address issues.
• Collaborate with leadership on high-priority operational projects and initiatives.

Skills

5-10+ years ops

Team coordination

Analysis & communication

Executive engagement

Data synthesis

Attention to detail

Structure in ambiguity

Job description

Ladders is seeking a Business Operations Manager to shape how the organization runs by strengthening operating rhythms, improving cross-functional execution, and supporting leadership with clear decision-making frameworks. This remote role partners with senior leaders to turn strategy into action and remove friction across workflows.

The ideal candidate thrives in ambiguity, combining rigorous analysis with clear communication and disciplined operations to drive visible impact and sustainable