Remote Strategic Labor Relations Director

Delaware North; Buffalo (NY); Remote; USD 104,000 - 141,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Education reimbursement

Friends-and-family discounts

Job summary

Delaware North seeks a Director of Labor Relations to guide a proactive, business-focused labor strategy from our Buffalo HQ. You will work with HR, operations, legal, and senior leadership to strengthen relations with unions and managers while ensuring consistent bargaining obligations.

The role requires travel (approximately 35%+), and we offer a comprehensive benefits package including medical, dental, 401(k) match, and performance bonuses. Remote work is considered for this position.

Qualifications

• Minimum of 10 years of CBA labor relations experience in hospitality or service industries.
• Experience with unions such as UFCW is a plus.
• JD is desirable but not mandatory.

Responsibilities

• Collaborate with HR, operations, legal and leadership to uphold labor practices and strong union relationships.
• Develop and execute labor relations strategies aligned with business priorities and bargaining obligations.
• Assist with bargaining preparation, contract interpretation, grievances and arbitration prep.
• Assess labor risks, resolve workplace issues, ensure consistent policy application.
• Advise field leaders on contract obligations and issue prevention, coaching managers.
• Research, prepare materials and track actions for negotiations and labor matters.

Skills

Labor relations

Union relations

Contract bargaining

Interpersonal skills

Communication

Team collaboration

Education

Juris Doctor degree

Job description

Delaware North seeks a Director of Labor Relations to guide a proactive, business-focused labor strategy from our Buffalo HQ. You will work with HR, operations, legal, and senior leadership to strengthen relations with unions and managers while ensuring consistent bargaining obligations.

The role requires travel (approximately 35%+), and we offer a comprehensive benefits package including medical, dental, 401(k) match, and performance bonuses. Remote work is considered for this position.