Remote Strategic CSM for Enterprise Healthcare

Clarium; New York (NY); Hybrid; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Incentive Stock Options

Unlimited PTO

Top-tier health, vision, and dental benefits

Zusammenfassung

Clarium, located in New York, is looking for a Strategic Customer Success Manager to lead healthcare clients in maximizing value from their AI-powered platform. The responsibilities include account leadership, fostering customer success, and collaborating cross-functionally.

Candidates should have 5–8 years of experience in customer success and exceptional relationship-building skills. The position offers a target salary range of $120,000-$150,000, unlimited PTO, and opportunities for growth within a dynamic healthcare tech startup.

Qualifikationen

• 5–8 years of experience in customer success or account management.
• Proven experience with executive-level stakeholders.
• Experience in healthcare or supply chain environments.

Aufgaben

• Drive net revenue retention across enterprise accounts.
• Build strong relationships with stakeholders.
• Provide insights and recommendations to customers.

Kenntnisse

Customer success experience

Relationship management

Communication skills

Problem-solving ability

Ausbildung

Bachelor’s degree in Business or related field

Tools

ERP systems (Oracle PeopleSoft, Infor Lawson, Workday)

Jobbeschreibung

Clarium, located in New York, is looking for a Strategic Customer Success Manager to lead healthcare clients in maximizing value from their AI-powered platform. The responsibilities include account leadership, fostering customer success, and collaborating cross-functionally.

Candidates should have 5–8 years of experience in customer success and exceptional relationship-building skills. The position offers a target salary range of $120,000-$150,000, unlimited PTO, and opportunities for growth within a dynamic healthcare tech startup.