Healthcare SaaS Client Executive — Remote

Clarium; New York (NY); Remote; USD 160,000 - 190,000; Full time

Benefits offered by this job

Incentive Stock Options

Fully remote with NYC co-working space

Unlimited PTO

Medical, Vision, and Dental benefits

401K

Job summary

Clarium, a healthcare AI platform provider, is seeking a commercially minded Client Executive to own long-term partnerships for live health system customers. You will drive renewal, expansion, and overall commercial outcomes, guiding cross-functional teams across Implementation, Customer Success, Product, and Engineering.

You will lead strategic planning with senior health-system stakeholders, deliver executive business reviews, and map value realization to secure ongoing partnerships and

Qualifications

• 10+ years in a commercial role in healthcare SaaS or health technology — client executive, strategic account management, account management, or equivalent — serving hospitals, health systems, or IDNs
• Past personal responsibility for a renewal, expansion, or growth quota, with specific results you can walk us through
• A track record of running business reviews and commercial conversations with C-suite and VP-level health system leaders
• The ability to build and defend a quantified financial case in front of an audience whose job is to poke holes in it
• Comfort operating through others and being accountable for outcomes you don't directly execute

Responsibilities

• Own the commercial relationship and account plan for a named portfolio of live health systems with $5-7M in revenue potential, building relationships across operational, managerial, and executive stakeholders and holding them through personnel, process, and technology turnover
• Run quarterly and annual executive business reviews with supply chain, finance, and clinical leadership covering performance against baseline, peer benchmarking, and the agenda for the next quarter
• Carry gross and net retention targets across your portfolio, own the renewal and upsell narrative, terms, and closing, and maintain an accurate renewal forecast
• Define, instrument, and report the financial and operational outcomes each health system contracted for, and build a savings case that holds up in front of executives and sponsors - including owning the numbers that determine what Clarium is paid where revenue is tied to validated savings
• Direct each account through the CSM, Implementation, and Product/FDE leads on it - set strategy, sequence the work, elevate what needs escalating, and make sure those leads have what they need to hit their goals
• Source, build, and close expansion end to end inside existing accounts - new modules, new service lines, and new entities within a customer's ecosystem - and cultivate customer advocates for case studies and references
• Give Clarium leadership an early, specific, unsentimental read on which accounts are at risk and why, and translate adoption patterns, friction, and pricing feedback into structured input for Product, Sales, and Leadership

Skills

Client executive

Account management

C-suite conversations

Financial modeling

Strategic planning

Cross-functional leadership

Tools

Workday

Oracle

Infor

GHX

Epic

Job description

Clarium, a healthcare AI platform provider, is seeking a commercially minded Client Executive to own long-term partnerships for live health system customers. You will drive renewal, expansion, and overall commercial outcomes, guiding cross-functional teams across Implementation, Customer Success, Product, and Engineering.

You will lead strategic planning with senior health-system stakeholders, deliver executive business reviews, and map value realization to secure ongoing partnerships and