Remote Strategic Client Lead, Global Health Benefits

Cigna Health and Life Insurance Company; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Life insurance

Tuition reimbursement

Paid time off

Job summary

The Cigna Group is seeking a Strategic Client Manager for Cigna Global Health Benefits, remote within the United States. You will lead strategic client relationships, manage renewals, upsell, and collaborate across product lines.

You will drive service strategy for large global benefit programs, ensure client satisfaction, and work with brokers and internal teams. Travel as needed; remote work allowed within the U.S.

Qualifications

• Bachelor's degree or equivalent work experience.
• 8+ years of relevant client support/management experience.
• Licensure in Life, Accident and Health or equivalent is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manage day-to-day client and broker relationships for high-profile accounts.
• Provide proactive recommendations to clients and brokers on an ongoing basis.
• Manage renewals and upsell/cross-sell additional products.
• Coordinate across product lines to optimize client relationships and service delivery.
• Navigate compliance updates and ensure smooth client program execution.

Skills

Leadership

Strategic thinking

Relationship management

Account management

Sales

Communication

Negotiation

Travel flexibility

Mentoring

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

The Cigna Group is seeking a Strategic Client Manager for Cigna Global Health Benefits, remote within the United States. You will lead strategic client relationships, manage renewals, upsell, and collaborate across product lines.

You will drive service strategy for large global benefit programs, ensure client satisfaction, and work with brokers and internal teams. Travel as needed; remote work allowed within the U.S.