Global Health Benefits — Strategic Client Leader

Cigna Healthcare; New York (NY); Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentive compensation

Health benefits

401(k) plan

Paid time off

Descrizione del lavoro

Cigna Healthcare is seeking a Strategic Client Manager to oversee operational performance, strategy, and execution for its National Account clients. The role focuses on renewals, premium growth, and earnings targets across broad benefit programs.

You will collaborate across product lines to optimize client relationships with brokers and internal stakeholders, delivering proactive, consultative solutions globally. Travel as needed; incentive compensation eligible.

Competenze

• Bachelor's degree or equivalent work experience.
• 8+ years of relevant client support/client management experience.
• State required Life, Accident and Health licensure.
• Understanding of health service products and services; Global Benefits experience preferred.
• Extensive experience in account management and client interactions.
• Strong written and verbal communication skills.
• Excellent presentation and consultation skills.
• High emotional intelligence including empathy, listening and adaptability.
• Strong negotiation skills.
• Ability to travel for client meetings.

Mansioni

• Client, broker, and customer facing responsibility for day-to-day support of high-profile clients.
• Provide consultative information and recommendations to clients and brokers on an ongoing basis.
• Manage renewals for existing block of business.
• Upsell/cross-sell additional product lines within Cigna Global and matrix partners.
• Educate clients about updates related to compliance or processes.
• Collaborate to resolve escalated issues related to eligibility, premium, invoicing, and service matters.
• Manage sales information in Salesforce per company practices.

Conoscenze

Client management

Strategic thinking

Relationship management

Negotiation

Communication

Leadership

Emotional intelligence

Formazione

Bachelor's degree or equivalent

State Life, Accident and Health licensure

Strumenti

Salesforce

Microsoft Office

Excel

PowerPoint

Descrizione del lavoro

Cigna Healthcare is seeking a Strategic Client Manager to oversee operational performance, strategy, and execution for its National Account clients. The role focuses on renewals, premium growth, and earnings targets across broad benefit programs.

You will collaborate across product lines to optimize client relationships with brokers and internal stakeholders, delivering proactive, consultative solutions globally. Travel as needed; incentive compensation eligible.