Remote Strategic Account Manager - Transformers Industry

ERMCO-ECI Remote; Boston (MA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Remote-friendly

Job summary

ERMCO Electric Research and Manufacturing Cooperative, Inc. is seeking a Strategic Account Manager to grow key customer relationships, develop tailored solutions, and lead cross-functional collaboration for long-term partnerships.

The role emphasizes strategic planning, revenue growth, and executive-level engagement. Remote within multiple US states with relocation support; travel up to 50% to customer sites and industry events.

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 5+ years of experience in strategic account management, sales, or business development.
• Proven success managing complex customer relationships and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable account strategies.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
• Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
• Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
• Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
• Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
• Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
• Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
• Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
• Ensure timely resolution of customer issues and escalations to maintain positive relationships.
• Represent the company at industry events, conferences, and trade shows.
• Travel required to customer sites and industry events (up to 50%).

Skills

Strategic account management

Sales leadership

Customer relationship management

Communication

Negotiation

Data analysis

Education

Bachelor’s degree in Business/Marketing/Engineering

Tools

CRM software

Sales analytics tools

Job description

ERMCO Electric Research and Manufacturing Cooperative, Inc. is seeking a Strategic Account Manager to grow key customer relationships, develop tailored solutions, and lead cross-functional collaboration for long-term partnerships.

The role emphasizes strategic planning, revenue growth, and executive-level engagement. Remote within multiple US states with relocation support; travel up to 50% to customer sites and industry events.