Remote Strategic Account Executive – Lodging Growth Leader

MinutePay Inc.; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

FreedomPay seeks a Strategic Account Executive for Lodging to manage a portfolio of enterprise lodging customers and drive long-term growth. You will engage executives across operations, IT, and digital teams, coordinating with Customer Success to ensure goals are achieved and expansion opportunities are realized.

The role emphasizes executive alignment, industry expertise, and expanding FreedomPay’s footprint within large lodging organizations.

Qualifications

• Experience managing large lodging/enterprise accounts.
• Proven ability to drive growth and expansion in complex customer environments.
• Strong executive communication and stakeholder management.

Responsibilities

• Own the strategic relationship for a portfolio of enterprise lodging customers, with accountability for growth, expansion strategy, and long-term account health
• Partner with Customer Success Managers to align on goals, delivery, adoption, and overall engagement strategy
• Serve as a trusted advisor to customer executives across operations, IT, payments, and digital teams
• Lead Executive Business Reviews and QBRs focused on outcomes, adoption, and expansion opportunities
• Identify and drive cross-sell, upsell, and global expansion opportunities within lodging environments
• Build and maintain strategic account plans aligned to each customer’s business priorities and growth strategy
• Collaborate with Sales, Product, Operations, and Commercial teams to ensure customer initiatives are supported end to end
• Monitor account health, adoption metrics, and expansion pipeline across assigned accounts
• Bring forward lodging industry insights, best practices, and trends to guide customer strategy
• Act as the voice of the customer internally, influencing product roadmap and service improvements

Skills

Strategic accounts

Executive communication

Cross-functional teamwork

Relationship management

Tools

Salesforce

Job description

FreedomPay seeks a Strategic Account Executive for Lodging to manage a portfolio of enterprise lodging customers and drive long-term growth. You will engage executives across operations, IT, and digital teams, coordinating with Customer Success to ensure goals are achieved and expansion opportunities are realized.

The role emphasizes executive alignment, industry expertise, and expanding FreedomPay’s footprint within large lodging organizations.