Remote Start-of-Care Coordinator

FLOAT HEALTH; Chico (CA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

401k matching

Unlimited PTO with minimum days

Parental leave

Home office setup

Phone & internet stipend

Annual Learning Stipend

HSA & FSA

Voluntary Life, Accident, Hospital, &

100% remote (within the US)

Job summary

Float Health is hiring an Intake Specialist for a fully remote US-based role. You will coordinate start-of-care visits, match nurses to patients, onboard patients, and manage scheduling logistics with pharmacies and internal teams.

Strong communication and multitasking are essential in a fast-paced startup environment. We value empathy, efficiency, and proactive problem-solving as you support patients, nurses, and pharmacies to deliver timely home-based care.

Qualifications

• 1+ years of experience with medical scheduling.
• Ability to utilize multiple technology platforms simultaneously.
• Ability to manage inbound communication while supporting other tasks.
• Ability to type 60 words per minute with high accuracy.
• Excellent critical thinking and problem-solving abilities.
• Highly organized with excellent time management skills.
• Exceptional customer service skills.
• Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users.
• Ability to work effectively both independently and in a team environment.

Responsibilities

• Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including: Collecting information from pharmacies and patients; Matching appropriate nurses to patients; Managing offers in our marketplace to ensure we pay the nurses a responsible rate; Onboarding patients to Float Health; Confirming logistics and schedules with all users to ensure a safe and seamless home visit; Responding to restaff and reschedule requests as they arise.

Skills

Medical scheduling

Multi-platform use

Typing 60 wpm

Critical thinking

Time management

Customer service

Written and verbal communication

Independence and teamwork

Tools

Zendesk

Google Suite

Slack

Job description

Float Health is hiring an Intake Specialist for a fully remote US-based role. You will coordinate start-of-care visits, match nurses to patients, onboard patients, and manage scheduling logistics with pharmacies and internal teams.

Strong communication and multitasking are essential in a fast-paced startup environment. We value empathy, efficiency, and proactive problem-solving as you support patients, nurses, and pharmacies to deliver timely home-based care.