Remote-Start Financial Customer Support Pro

Russell Tobin; Columbus (OH); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee assistance program

Legal support

Auto, home, and pet insurance

Employee discounts with vendors

Job summary

Russell Tobin is hiring for a customer service representative in Columbus, OH. The role begins with remote work and training, then transitions to five days in the office, with a hybrid option after six months to balance in‑office collaboration and remote flexibility.

Responsibilities include handling high-volume calls, supporting cash management products and online services, and maintaining teamwork in a fast‑paced financial services center.

Qualifications

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career‑driven, and committed to delivering world‑class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast‑paced environments.

Responsibilities

• Addressing incoming phone calls with a high degree of accuracy and efficiency.
• Providing support on cash management products, online services, and general financial inquiries.
• Contributing to a fast‑paced, team‑oriented environment.
• Multi‑tasking and adjusting quickly to changes in a busy financial service center.

Skills

Phone support

Cash management knowledge

Communication skills

Teamwork

Multitasking

Education

College degree or contact center experience

Tools

CRM software

Job description

Russell Tobin is hiring for a customer service representative in Columbus, OH. The role begins with remote work and training, then transitions to five days in the office, with a hybrid option after six months to balance in‑office collaboration and remote flexibility.

Responsibilities include handling high-volume calls, supporting cash management products and online services, and maintaining teamwork in a fast‑paced financial services center.