Life & Financial Services Support Specialist (Hybrid)

Randstad USA; Columbus (OH); Hybrid; USD 35,100 - 42,900; Full time

Benefits offered by this job

Health Benefits

Free Parking

Career growth opportunities

Job summary

Randstad USA is seeking a Client Services Representative to join their team in Columbus, Ohio. This exciting role involves helping individuals prepare for retirement while providing top-notch customer service. After an initial training period of five weeks, the position transitions to a hybrid model, allowing for some remote work.

The ideal candidate will possess strong communication skills, a degree in a relevant field, and at least two years of experience in a service role. We offer competitive pay, health benefits, and opportunities for career advancement.

Qualifications

• Driven candidates eager to build a rewarding career in financial services.
• Candidates must be able to deliver friendly customer service while talking on the phone and working through computer systems simultaneously.
• Two years of solid work experience in a service related field.

Responsibilities

• Help individuals and businesses prepare for and protect their retirement.
• Take inbound calls from agents submitting life insurance applications.
• Deliver a quality experience while maintaining service level agreements.

Skills

Strong communication skills

Attention to detail

Customer service experience

Education

Completed or nearly completed bachelor's degree

Job description

Randstad USA is seeking a Client Services Representative to join their team in Columbus, Ohio. This exciting role involves helping individuals prepare for retirement while providing top-notch customer service. After an initial training period of five weeks, the position transitions to a hybrid model, allowing for some remote work.

The ideal candidate will possess strong communication skills, a degree in a relevant field, and at least two years of experience in a service role. We offer competitive pay, health benefits, and opportunities for career advancement.