Remote Staff Product Manager, Loyalty Growth

Ladders; United States; À distance; USD 181 000 - 241 000; Plein temps

Avantages offerts par ce poste

Health coverage for employees and deps

Tech setup stipends

Flexible time off

Employee stock purchase plan

Résumé du poste

Ladders is seeking a Staff Product Manager, Consumer Growth Loyalty to shape a consumer loyalty experience that deepens engagement and repeat usage for our fintech-minded audience. You will define the vision, launch rewards and tiers, and partner with risk, credit, legal, compliance, and design to bring a compliant program to market.

This remote US-based role emphasizes measuring impact, balancing customer appeal with program costs, and building a scalable loyalty engine that drives long-term

Qualifications

• 8+ years in Product Management, particularly in consumer mobile apps, fintech, or neobanks.
• Experience building or scaling loyalty, rewards, or engagement programs with a focus on earn and burn mechanics.
• Proven track record of launching products from scratch, not just optimizing existing ones.
• Experience shipping consumer financial products and collaborating with Risk, Credit, Legal, and Compliance teams.

Responsabilités

• Own the vision and roadmap for the consumer loyalty program, defining hypotheses and success metrics.
• Launch the initial version of rewards and tiers, including earn mechanics and member benefits.
• Build engagement loops to convert one-time borrowers into regular users.
• Manage program economics, including reward liability and funding strategies.
• Establish measurement foundations for loyalty, tuning earn and burn rates based on data insights.
• Collaborate across departments to design compliant rewards with clear disclosures.
• Align senior stakeholders and manage dependencies across multiple teams, leading through ambiguity.

Connaissances

Product management

Fintech

Loyalty programs

Cross-functional leadership

Data analysis

UX design sense

Experiment design

Executive stakeholder management

Outils

SQL

Amplitude

Description du poste

Ladders is seeking a Staff Product Manager, Consumer Growth Loyalty to shape a consumer loyalty experience that deepens engagement and repeat usage for our fintech-minded audience. You will define the vision, launch rewards and tiers, and partner with risk, credit, legal, compliance, and design to bring a compliant program to market.

This remote US-based role emphasizes measuring impact, balancing customer appeal with program costs, and building a scalable loyalty engine that drives long-term