Remote SRE Manager: Reliability & Automation Leader

Ladders; United States; Remote; USD 214,000 - 226,000; Full time

Benefits offered by this job

Remote-first environment

Career growth

Equity grants

Collaborative culture

Job summary

Ladders is seeking an Engineering Manager, Site Reliability to lead a team dedicated to uptime, performance, and operational resilience across a consumer-facing technology environment. This remote role is US-based candidates only.

You will define technical direction for reliability, partner with engineering and product teams, drive incident management, and push automation and observability initiatives while balancing urgent incidents with long-term infrastructure investments.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• 7+ years in software engineering, infrastructure engineering, or Site Reliability Engineering.
• 2+ years managing or leading engineering teams.
• Professional experience with cloud infrastructure, distributed systems, and related technologies.
• Experience in production incident response and reliability improvement initiatives.

Responsibilities

• Lead and mentor a team of Site Reliability Engineers, setting clear goals and providing feedback.
• Define technical direction for improving system reliability and performance.
• Collaborate with cross-functional teams to establish reliability standards and enhance user experience.
• Drive incident management and operational excellence, including post-incident learning and service-level objectives.
• Promote automation and self-service tools to reduce operational toil and improve deployment confidence.
• Balance immediate operational needs with long-term strategic investments.
• Communicate reliability risks and project statuses to both technical and non-technical stakeholders.

Skills

Leadership

Cloud infrastructure

Distributed systems

Incident response

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Cloud platforms (AWS/GCP/Azure)

Monitoring/Observability tools

Job description

Ladders is seeking an Engineering Manager, Site Reliability to lead a team dedicated to uptime, performance, and operational resilience across a consumer-facing technology environment. This remote role is US-based candidates only.

You will define technical direction for reliability, partner with engineering and product teams, drive incident management, and push automation and observability initiatives while balancing urgent incidents with long-term infrastructure investments.