Remote SRE II: Cloud, Data Ops & Incident Response

Cohere Health, Inc.; Boston (MA); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Fully remote

5% travel

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

401(k) plan with company match

Parental leave (up to 14 weeks)

Job summary

Cohere Health is seeking an operational-focused Site Reliability Engineer to maximize the availability, performance, and resilience of our production healthcare systems. You will bridge AWS cloud infrastructure, MERN stack applications, and large-scale data workflows.

You’ll spend ~60% on live incident remediation, data pipeline operations, and infrastructure tuning, and ~40% on building automated solutions to reduce toil and improve reliability across the platform.

Qualifications

• Minimum of 3+ years operating multi-tenant cloud SaaS platforms at scale.
• Deep AWS experience including Lambda, ECS/EKS, EMR/Glue, EC2, VPC, IAM, and CloudWatch.
• Proficiency in Python (including PySpark) and Node.js for automation.
• Experience managing distributed data orchestration pipelines and ETL tools.
• Production MySQL and Athena performance tuning.
• Infrastructure as code with Terraform or OpenTofu.
• HIPAA-regulated environment experience.
• 4+ years software/systems with 1–2 years cloud ops and data workflows.
• Crisis management and strong communication during outages.

Responsibilities

• Maintain uptime, scalability, and security of AWS-hosted MERN apps and data architectures.
• Optimize serverless architectures in AWS Lambda, addressing cold starts and timeouts.
• Oversee PySpark data workflows and SOPs for large-scale ingestion; triage failures.
• Participate in on-call rotation to quickly triage outages and data bottlenecks.
• Ensure HIPAA, SOC2, HITRUST compliance across runtimes and data pipelines.
• Automate toil elimination: seed data, provision infrastructure, recover pipelines.
• Build dashboards and alerts for Node.js loops, PySpark stages, memory leaks.
• Lead blameless post-mortems and implement permanent fixes.

Skills

SaaS platform operations

AWS Cloud Engineering

Automation & data scripting

Data pipelines

Database administration

IaC (Terraform/OpenTofu)

HIPAA compliance

Distributed systems

Live incident response

Job description

Cohere Health is seeking an operational-focused Site Reliability Engineer to maximize the availability, performance, and resilience of our production healthcare systems. You will bridge AWS cloud infrastructure, MERN stack applications, and large-scale data workflows.

You’ll spend ~60% on live incident remediation, data pipeline operations, and infrastructure tuning, and ~40% on building automated solutions to reduce toil and improve reliability across the platform.