Remote SRE: Cloud Reliability & Automation Leader

Glassbox; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Glassbox is seeking an SRE to join its global Cloud team. This role is remote in the United States and focuses on cloud-based operations, automation, and monitoring to ensure high reliability for our customers.

You will work in AWS, manage Kubernetes-based systems (EKS), and contribute to 24x7 on-call rotations while improving observability and incident response across production environments.

Qualifications

• 3+ years of experience as an SRE/DevOps or in a similar cloud/monitoring role.
• Hands-on experience with AWS.
• Strong knowledge of Kubernetes and EKS.
• Scripting with Bash and Linux systems.
• Experience with cloud monitoring, management, and alerting tools.
• Strong troubleshooting in production environments.
• Willingness to participate in a 24×7 on-call rotation.
• Ability to work in a collaborative team with a positive mindset.
• Assertive, fast learner in a fast-paced environment.

Responsibilities

• Provide technical and operational support for customers according to defined SLAs.
• Work in cloud-based environments (primarily AWS) and operate/support Kubernetes-based systems (EKS).
• Design, build, and maintain advanced automation systems to enhance reliability, monitoring, and operational efficiency across production environments.
• Develop scalable monitoring and alerting solutions to proactively detect issues before they impact customers.
• Build and maintain runbooks for NOC/SOC teams.
• Serve as Tier-2 escalation for production incidents, including collaboration with DevOps and participation in a 24×7 on-call rotation.
• Implement automation-driven improvements using scripts and configuration management tools to streamline system operations.
• Leverage modern technologies and tooling to optimize system performance, observability, and resilience.
• Work closely with the CloudDevOps team to transition products from development to the production environment via CI/CD processes.

Skills

SRE/DevOps experience

AWS

Kubernetes

EKS

Bash

Linux

Monitoring tools

On-call rotation

Team player

Fast learner

Education

Bachelor's degree in Computer Information Systems/Management Information Systems/Computer Science

Tools

AWS

Kubernetes

EKS

Job description

Glassbox is seeking an SRE to join its global Cloud team. This role is remote in the United States and focuses on cloud-based operations, automation, and monitoring to ensure high reliability for our customers.

You will work in AWS, manage Kubernetes-based systems (EKS), and contribute to 24x7 on-call rotations while improving observability and incident response across production environments.