Remote SRE: Scale Reliability with Cloud Automation

Glassbox; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Glassbox seeks an experienced Site Reliability Engineer (SRE) to join our global Cloud team. You will support AWS-based environments and Kubernetes-based systems (EKS), driving reliability, monitoring, and automation.

You will build scalable monitoring, runbooks, and proactive alerting; participate in 24x7 on-call rotations and collaborate with DevOps to move products into production.

Qualifications

• At least 3 years of experience as an SRE/DevOps or in a similar cloud/monitoring role.
• Hands-on experience with AWS.
• Strong knowledge and practical experience with Kubernetes and EKS.
• Scripting experience with Bash and Linux systems.
• Experience with cloud monitoring, management, and alerting tools.
• Strong troubleshooting skills in production environments.
• Willingness to participate in a 24x7 on-call rotation.
• Ability to work effectively in a collaborative team and fast-paced environment.
• Assertive, quick learner, and proactive problem solver.

Responsibilities

• Provide technical and operational support for customers according to defined SLAs.
• Work in cloud-based environments (AWS) and operate Kubernetes-based systems (EKS).
• Design, build, and maintain automation to improve reliability and observability.
• Develop scalable monitoring and alerting solutions to detect issues before they impact customers.
• Create and maintain runbooks for NOC/SOC teams.
• Serve as Tier-2 escalation for production incidents and participate in on-call rotations.
• Implement automation-driven improvements using scripts and configuration management tools.
• Collaborate with Cloud DevOps to transition products from development to production.

Skills

AWS

Kubernetes

EKS

Bash scripting

Linux

Cloud monitoring

On-call rotation

Team collaboration

Fast-paced environment

Education

Bachelor's degree in Computer Science/Information Systems or related field

Tools

Prometheus

Grafana

Job description

Glassbox seeks an experienced Site Reliability Engineer (SRE) to join our global Cloud team. You will support AWS-based environments and Kubernetes-based systems (EKS), driving reliability, monitoring, and automation.

You will build scalable monitoring, runbooks, and proactive alerting; participate in 24x7 on-call rotations and collaborate with DevOps to move products into production.