Remote Sr Director, Market & Competitive Intelligence (Fully Remote)

Kaseya; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Kaseya seeks a senior intelligence leader to own and drive our competitive and market intelligence, and Voice of Customer initiatives. You will partner with product and sales teams to translate insights into strategic decisions and roadmaps.

Reporting to the CMO, you will build a world-class intelligence function, guide data-driven churn and expansion models, and lead a high-impact team in a fast-growing B2B SaaS environment.

Qualifications

• 10+ years in intelligence, analytics, or strategy.
• 3+ years leading teams.

Responsibilities

• Own competitive intelligence, market intelligence, and Voice of Customer programs.
• Partner with Data Science on churn and expansion models; lead a team.
• Report to the CMO and build a world-class intelligence function.

Skills

Competitive intelligence

Market intelligence

Voice of Customer

Leadership

B2B SaaS

Job description

• Report to the CMO and build a world-class intelligence function.
• Turn market and competitor insights into strategic decisions.

Key Responsibilities:

• Own competitive intelligence, market intelligence, and Voice of Customer programs.
• Partner with Data Science on churn and expansion models; lead a team.

Required Qualifications:

• 10+ years in intelligence, analytics, or strategy; 3+ years leading teams.
• B2B SaaS experience strongly preferred; strong communication and leadership.

Kaseya

Kaseya provides AI-powered IT management and cybersecurity software for MSPs and internal IT teams. Backed by Insight Partners, it has grown double-digit, manages 15M+ endpoints, and values builders who lean into hard problems.