Remote Specialty Pharmacy Outreach Technician

Shields Health Solutions; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

Shields Health Solutions is looking for a remote Pharmacy Technician to engage with patients through outbound calls, providing explanations of the Shields Partner Pharmacy program. This role requires effective patient communication to promote pharmacy services and ensure patient understanding.

The position is ideal for motivated individuals with excellent verbal communication skills. Candidates should have a high school diploma or GED and 0-1 years of related experience. Successful applicants may pursue PTCB or ExCPT certification through Shields training.

Qualifications

• Experience as a Pharmacy Technician or related role.
• Must possess or commit to obtaining necessary licensure.
• 0-1 years' experience preferred.

Responsibilities

• Make outbound calls to enroll patients with Shields Partner Pharmacy.
• Educate patients on pharmacy services.
• Provide compelling reasons for choosing Shields Pharmacy.
• Access and review patient's medical records before calls.

Skills

Strong verbal communication and phone skills

Self‑motivation

Attention to detail

Customer service experience

Proficient in Microsoft Office

Education

High school diploma or GED

PTCB/ExCPT License

Job description

Shields Health Solutions is looking for a remote Pharmacy Technician to engage with patients through outbound calls, providing explanations of the Shields Partner Pharmacy program. This role requires effective patient communication to promote pharmacy services and ensure patient understanding.

The position is ideal for motivated individuals with excellent verbal communication skills. Candidates should have a high school diploma or GED and 0-1 years of related experience. Successful applicants may pursue PTCB or ExCPT certification through Shields training.