Remote Specialty Claims Adjuster (Tech-Driven)

Flourish Ventures; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous health-insurance package

401(k) retirement plan with employer

Competitive PTO

Family leave policy

Work from anywhere

Apple laptop and monitor

Job summary

Reserv is seeking a highly organized Non-Standard Claims Adjuster to support deposit replacement and surety programs. You will manage first-party claims with non-standard language and complex agreements, working with property managers, policyholders, and internal stakeholders to drive fair, timely outcomes.

This role requires strong analytical skills, excellent communication, and the ability to navigate nuanced coverage positions in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred (but if you meet the other qualifications, don’t let that stop you from applying!).
• 3 years of experience in general claims handling or related insurance roles.
• Ability to interpret non-standard policy language, contract terms, and lease agreements.
• Have active adjuster license(s) and be willing to obtain all required licenses within 60 days, including completing state-required testing
• Familiarity with state regulations, policy provisions, and claims procedures.
• Strong analytical skills—able to evaluate complex data and make sound decisions.
• Curious, proactive, and always looking for better ways to do things.
• The desire for continuous learning and professional growth.
• Willingness to travel for client and claim needs.
• Excellent verbal and written communication skills with strong attention to detail.
• Superior organizational skills—able to prioritize and manage workload efficiently.
• Comfortable with an Apple laptop, Google Docs, Sheets, and other relevant software.

Responsibilities

• Provide prompt, courteous, and high-quality customer service.
• Manage a high volume of low-complexity claims; set and adjust reserves appropriately.
• Gather necessary information and documentation to initiate the claims process, explain coverage, and outline the next steps.
• Analyze contracts, financial ledgers, lease agreements, and addenda to determine claim validity and obligations.
• Ensure compliance with state regulations, policy provisions, and internal procedures.
• Communicate with all involved parties and issue payments within the set authority.
• Contribute to the continuous improvement of claims guidelines, best practices, and workflows.
• Oversee and direct investigative service providers, working closely with clients, counsel, and other stakeholders.
• Stay informed on industry trends, legal decisions, and policy changes affecting claims handling.

Job description

Reserv is seeking a highly organized Non-Standard Claims Adjuster to support deposit replacement and surety programs. You will manage first-party claims with non-standard language and complex agreements, working with property managers, policyholders, and internal stakeholders to drive fair, timely outcomes.

This role requires strong analytical skills, excellent communication, and the ability to navigate nuanced coverage positions in a fast-paced environment.