Remote Specialist for Special Loan Servicing & Modifications

Carrington Holding Company, LLC; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Job summary

Carrington Mortgage Services is seeking an analyst to provide ongoing support for special loan products (modifications, ARM loans, SCRA adjustments, assumptions) originated by the Mortgage Lending Division and acquired loans. The role requires adherence to company policies and state/federal laws; starting pay is $19-$23 per hour.

Responsibilities include reviewing service release loans, maintaining ARM contracts, auditing payment changes, and supporting Loss Mitigation and SCRA compliance.

Qualifications

• Familiarity with special loan product types and documentation.
• Intermediate skills in MS Word and Excel required.
• One to two years mortgage servicing experience preferred.
• Experience with mortgage documentation preferred.

Responsibilities

• Review service release loans for proper documentation.
• Maintain ARM contracts, indexes, and balloon plans in the system.
• Audit changes to ensure accurate payment notifications and system updates.
• Support Home Retention/Loss Mitigation on modification-related inquiries.
• Identify loans eligible for SCRA protections and issue letters accordingly.
• Update servicing system with compliance and data changes for special loans.
• Process partial releases, subordinations, easements, and related documents with approvals.
• Assist acquisitions with validations for newly acquired loans.

Skills

Special loan products knowledge

Mortgage servicing

Documentation

Attention to detail

Education

High school diploma or equivalent

Some college

Tools

Microsoft Word

Microsoft Excel

Job description

Carrington Mortgage Services is seeking an analyst to provide ongoing support for special loan products (modifications, ARM loans, SCRA adjustments, assumptions) originated by the Mortgage Lending Division and acquired loans. The role requires adherence to company policies and state/federal laws; starting pay is $19-$23 per hour.

Responsibilities include reviewing service release loans, maintaining ARM contracts, auditing payment changes, and supporting Loss Mitigation and SCRA compliance.