Remote Spanish-Speaking Customer Support Specialist

VIMO INC; Miami (FL); Remote; USD 26,174 - 28,240; Full time

Benefits offered by this job

Paid training

Full-time seasonal role

PTO

401K match

ICHRA

Job summary

VIMO INC is hiring Remote Customer Service Representatives to join our elite teams. The role focuses on delivering exceptional customer service while working remotely to support health insurance enrollment and assistance initiatives.

We offer paid training, a full-time seasonal schedule, incentives based on performance and attendance, and the convenience of working from home. Ideal candidates are self-motivated with strong communication skills and the ability to adapt to evolving projects.

Qualifications

• Moderate to advanced computer skills.
• High level of comfort learning new technology.
• High level of professionalism.
• Excellent verbal and written communication skills.
• Comfortable working from home
• Self-motivated and success-driven.

Responsibilities

• Inbound and outbound calls.
• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application data entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving skills.
• Flexibility and adaptability to changing projects and updates.
• Time and task management (multitasking and task prioritization).
• Extensive self‑study, training, and testing—eligibility to proceed depends on passing required exams.
• Adhere to regulated guidelines for communications via all channels.

Skills

Computer skills

Verbal communication

Written communication

Work from home

CRM familiarity

Spanish bilingual

Tools

CRM systems

Job description

VIMO INC is hiring Remote Customer Service Representatives to join our elite teams. The role focuses on delivering exceptional customer service while working remotely to support health insurance enrollment and assistance initiatives.

We offer paid training, a full-time seasonal schedule, incentives based on performance and attendance, and the convenience of working from home. Ideal candidates are self-motivated with strong communication skills and the ability to adapt to evolving projects.