Remote Spanish Sales & Support Specialist

Integrated Language Solutions; United States; Remoto; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Integrated Language Solutions is seeking a remote team member to field inbound sales and support inquiries for its designated country and marketplace. You will assist customers with product questions, recommended equipment, and basic printer troubleshooting while maintaining full product knowledge through training.

You will translate manuals and help desk content, support shipping communications, encourage reviews, and collaborate with sales and support teams to drive growth across international

Competenze

• Multilingual with fluency in English and local language for designated country/market
• Experience using CRM systems to manage customer interactions
• Strong written and verbal communication skills and customer-focused mindset
• Proven ability to manage time and multitask across calls, chats and emails
• Collaborative team player with capacity to work remotely and adhere to training

Mansioni

• Handle inbound sales and support inquiries via calls, chats, and emails
• Assist prospects with product recommendations and correct equipment for needs
• Provide Level 1 technical support and basic troubleshooting
• Translate product manuals, FAQs, troubleshooting pages, and create Help Desk content
• Ensure smooth customer experience and follow up on product compatibility and orders

Conoscenze

Multilingual

CRM usage

Customer service

Communication

Time management

Strumenti

CRM software

Descrizione del lavoro

Integrated Language Solutions is seeking a remote team member to field inbound sales and support inquiries for its designated country and marketplace. You will assist customers with product questions, recommended equipment, and basic printer troubleshooting while maintaining full product knowledge through training.

You will translate manuals and help desk content, support shipping communications, encourage reviews, and collaborate with sales and support teams to drive growth across international