Remote Spanish Customer Support Specialist

Employers from Greece; United States; Remote; USD 20,000 - 26,000; Full time

Benefits offered by this job

Additional healthcare insurance

Gift vouchers

Sports card discounts

Job summary

Atlean World in Athens, Greece invites you to join as a Spanish Customer Service Agent. You will handle inquiries by phone, chat, and email, delivering friendly, solution-focused support while adhering to brand guidelines.

Ideal candidates are fluent in Spanish with good English, possess strong communication and active listening skills, and are comfortable using CRM systems. An EU passport or Greek work permit is required, and a willingness to work in shifts.

Qualifications

• Fluent in Spanish with good English proficiency.
• Strong communication and active listening skills.
• Problem-solving mindset with a can-do attitude.
• Comfortable using computer systems and multitasking across tools.
• Willingness to work in shifts.
• EU passport or Greek work permit.
• High school diploma or equivalent.
• Minimum B2 level in English.

Responsibilities

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Solving problems and creating positive experiences for every customer you speak with.
• Following the brand’s guidelines and quality standards on every interaction.
• Logging and updating customer interactions in the relevant systems.
• Working closely with your team to keep improving the service you provide.

Skills

Fluent in Spanish

Good English

Communication skills

Active listening

Problem solving

Multitasking

Shift work availability

EU work permit

High school diploma

B2 English

Education

High school diploma or equivalent

Tools

CRM software

Computer systems

Job description

Atlean World in Athens, Greece invites you to join as a Spanish Customer Service Agent. You will handle inquiries by phone, chat, and email, delivering friendly, solution-focused support while adhering to brand guidelines.

Ideal candidates are fluent in Spanish with good English, possess strong communication and active listening skills, and are comfortable using CRM systems. An EU passport or Greek work permit is required, and a willingness to work in shifts.