Remote Spanish Customer Advisor

Atlean World; Ohio; Remote; USD 20,000 - 33,000; Full time

Benefits offered by this job

Healthcare insurance

Gift vouchers

Sports card discounts

Job summary

Atlean World is hiring a German Customer Service Advisor to support customers from Athens, Greece. The role focuses on handling inquiries in Spanish with strong English support, ensuring friendly, solution-focused interactions and adherence to brand standards.

You will log interactions, collaborate with teammates, and participate in company initiatives. European Union residents or Greek work-permit holders are preferred, with standard working hours and a competitive remuneration package.

Qualifications

• Fluent in Spanish and good English as required for daily interactions.
• Excellent communication and active listening abilities.
• Problem solving mindset with a can-do attitude.
• Comfortable using computer systems and multitasking across tools.
• Willingness to work in shifts and meet EU work eligibility rules.

Responsibilities

• Answer customer questions by phone, chat or email with a friendly approach.
• Resolve issues and create positive experiences for each customer.
• Adhere to brand guidelines and quality standards in interactions.
• Log and update customer interactions in relevant systems.
• Collaborate with team to continuously improve service quality.

Skills

Spanish fluency

English proficiency

Strong communication skills

Active listening

Problem solving

Multitasking with tools

Shifts availability

EU work eligibility

Education

High school diploma or equivalent

Job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Spanish Customer Service Agent.

Why a German Customer Service Advisor role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

• Fluent in Spanish, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

By joining this role, this is what you can expect:

• Competitive remuneration scheme
• Standard working schedule
• Social package including: additional healthcare insurance, gift vouchers, sports card discounts
• To participate in company initiatives – charity activities, teambuilding, sports events, internal competitions
• Opportunities for a long‑term professional career
• Entitlement to company internal training and development according to global standards

Make it your Next Job Without Boundaries!

To join this journey, you should be a resident of a country within the European Union.