Spanish Customer Service Agent — Athens, Growth & Training

Atlean World; Ohio; Remote; USD 20,000 - 33,000; Full time

Benefits offered by this job

Healthcare insurance

Gift vouchers

Sports card discounts

Job summary

Atlean World is hiring a German Customer Service Advisor to support customers from Athens, Greece. The role focuses on handling inquiries in Spanish with strong English support, ensuring friendly, solution-focused interactions and adherence to brand standards.

You will log interactions, collaborate with teammates, and participate in company initiatives. European Union residents or Greek work-permit holders are preferred, with standard working hours and a competitive remuneration package.

Qualifications

• Fluent in Spanish and good English as required for daily interactions.
• Excellent communication and active listening abilities.
• Problem solving mindset with a can-do attitude.
• Comfortable using computer systems and multitasking across tools.
• Willingness to work in shifts and meet EU work eligibility rules.

Responsibilities

• Answer customer questions by phone, chat or email with a friendly approach.
• Resolve issues and create positive experiences for each customer.
• Adhere to brand guidelines and quality standards in interactions.
• Log and update customer interactions in relevant systems.
• Collaborate with team to continuously improve service quality.

Skills

Spanish fluency

English proficiency

Strong communication skills

Active listening

Problem solving

Multitasking with tools

Shifts availability

EU work eligibility

Education

High school diploma or equivalent

Job description

Atlean World is hiring a German Customer Service Advisor to support customers from Athens, Greece. The role focuses on handling inquiries in Spanish with strong English support, ensuring friendly, solution-focused interactions and adherence to brand standards.

You will log interactions, collaborate with teammates, and participate in company initiatives. European Union residents or Greek work-permit holders are preferred, with standard working hours and a competitive remuneration package.