Spanish Customer Service Agent in Greece - Remote/On-site

Employers from Greece; United States; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonuses

Meal vouchers

Healthcare benefits

Continuous training

Relocation package

Job summary

Spanish Customer Support Representative is sought for a role that combines remote and on-site work in Greece. You will join a fast-paced team delivering top-quality customer service, with flexible hours and growth opportunities.

Qualifications include Spanish fluency (C1–C2) and strong English (B2–C2), MS Office skills, excellent communication, and a customer-centric mindset. Compensation includes competitive salary, monthly bonuses, meal vouchers, health benefits, ongoing training, and

Qualifications

• Fluency in Spanish (C1–C2).
• Very good command of English (B2–C2).
• Proficient in MS Office.
• Strong phone handling and active listening.
• Excellent communication and presentation skills.
• Customer-oriented with adaptability.
• Multitask and manage time effectively.

Responsibilities

• Handle incoming chat, email, or phone inquiries.
• Identify customer needs to achieve satisfaction.
• Build trust through open, interactive communication.
• Provide accurate information using tools and resources.
• Maintain records and process accounts.
• Follow procedures, guidelines, and policies.

Skills

Spanish fluency

English proficiency

Communication skills

Customer orientation

Active listening

Time management

Tools

MS Office

Job description

Looking for a role where your love for the Spanish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Spanish Customer Support Representative - Remote/On-site in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Requirements

• Fluency in Spanish (C1 - C2)
• Very good command of English (B2 – C2)
• Good MS Office skills.
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively..

Benefits

• Competitive Salary
• Monthly Bonuses
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Training and access to Educational Platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation