Remote Spanish Customer Advisor

Employers from Greece; United States; Remote; USD 20,000 - 26,000; Full time

Benefits offered by this job

Additional healthcare insurance

Gift vouchers

Sports card discounts

Job summary

Atlean World in Athens, Greece invites you to join as a Spanish Customer Service Agent. You will handle inquiries by phone, chat, and email, delivering friendly, solution-focused support while adhering to brand guidelines.

Ideal candidates are fluent in Spanish with good English, possess strong communication and active listening skills, and are comfortable using CRM systems. An EU passport or Greek work permit is required, and a willingness to work in shifts.

Qualifications

• Fluent in Spanish with good English proficiency.
• Strong communication and active listening skills.
• Problem-solving mindset with a can-do attitude.
• Comfortable using computer systems and multitasking across tools.
• Willingness to work in shifts.
• EU passport or Greek work permit.
• High school diploma or equivalent.
• Minimum B2 level in English.

Responsibilities

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Solving problems and creating positive experiences for every customer you speak with.
• Following the brand’s guidelines and quality standards on every interaction.
• Logging and updating customer interactions in the relevant systems.
• Working closely with your team to keep improving the service you provide.

Skills

Fluent in Spanish

Good English

Communication skills

Active listening

Problem solving

Multitasking

Shift work availability

EU work permit

High school diploma

B2 English

Education

High school diploma or equivalent

Tools

CRM software

Computer systems

Job description

at Atlean World

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Spanish Customer Service Agent.

Why a German Customer Service Advisor role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

• Fluent in Spanish, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent
• Minimum B2 English

Benefits

By joining this role, this is what you can expect:

• Competitive remuneration scheme
• Standard working schedule
• Social package including: additional healthcare insurance, gift vouchers,sports card discounts
• To participate in company initiatives – charity activities, teambuilding, sports events, internal competitions
• Opportunities for a long-term professional career
• Entitlementto company internal training and development according to global standards

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

• Personal Touchpoint:As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

• Q&A Session:Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

• Making it Happen:Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

• Ongoing Support:Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

To join this journey, you should be a resident of a country within the European Union.