Remote Spanish Bilingual Healthcare Support Specialist

TTEC; United States; À distance; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Health benefits package

PTO

Tuition reimbursement

Résumé du poste

TTEC Community Partners is hiring a Spanish bilingual Healthcare Customer Service Representative to work remotely from the United States. This role blends compassion with product knowledge to help patients and providers, delivering timely resolutions and a positive experience.

You’ll handle incoming inquiries, research issues, and ensure HIPAA privacy. Requirements include English/Spanish bilingualism, 6+ months of customer service, high school diploma, reliable internet, and standard headset.

Qualifications

• 6 months or more of customer service experience.
• Ability to follow HIPAA guidelines and protect patient privacy.
• High school diploma or equivalent required.
• Computer experience and reliable high-speed internet.
• Wired headset preferred for clear communication.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues for customers.

Connaissances

Bilingual English/Spanish

Customer service experience

HIPAA awareness

Computer experience

High speed internet

Wired headset use

Formation

High school diploma or equivalent

Outils

Wired USB headset

Description du poste

TTEC Community Partners is hiring a Spanish bilingual Healthcare Customer Service Representative to work remotely from the United States. This role blends compassion with product knowledge to help patients and providers, delivering timely resolutions and a positive experience.

You’ll handle incoming inquiries, research issues, and ensure HIPAA privacy. Requirements include English/Spanish bilingualism, 6+ months of customer service, high school diploma, reliable internet, and standard headset.