Remote Spanish–English Customer Care Specialist

TTEC; United States; Remote; USD 19,000 - 24,000; Full time

Benefits offered by this job

PTO

tuition reimbursement

health and wellness incentives

Job summary

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely in the United States. You will resolve escalated or complex calls and deliver exceptional service, representing our brand with empathy.

Requirements include 6 months+ customer service experience, a high school diploma, excellent Spanish-English communication, computer skills, and reliable high-speed internet. Competitive hourly pay andBenefits accompany the role.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Great written and verbal communication skills in Spanish-English.
• Computer experience.
• High speed internet (>15 mbps).

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Bilingual Spanish-English

Customer service

Written & verbal communication

Education

High school or equivalent

Job description

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely in the United States. You will resolve escalated or complex calls and deliver exceptional service, representing our brand with empathy.

Requirements include 6 months+ customer service experience, a high school diploma, excellent Spanish-English communication, computer skills, and reliable high-speed internet. Competitive hourly pay andBenefits accompany the role.