Remote Bilingual Customer Care Rep (Spanish–English)

TTEC; Austin (TX); Remote; USD 19,000 - 24,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely in the United States. You’ll respond to customer inquiries, resolve issues, and help create a positive experience at every interaction.

Requirements include 6 months+ of customer services experience, a high school diploma or equivalent, fluent written and spoken Spanish and English, basic computer skills, and reliable high-speed internet (>15 Mbps).

Qualifications

• 6 months+ of customer services experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (>15 Mbps)

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Bilingual Spanish-English

Customer service

Written communication

Verbal communication

Computer skills

Education

High school diploma

Tools

Internet access

Computer experience

Job description

TTEC is seeking a Spanish-English bilingual Customer Service Representative to work remotely in the United States. You’ll respond to customer inquiries, resolve issues, and help create a positive experience at every interaction.

Requirements include 6 months+ of customer services experience, a high school diploma or equivalent, fluent written and spoken Spanish and English, basic computer skills, and reliable high-speed internet (>15 Mbps).