Remote Spanish Bilingual Customer Support Specialist

Insight Global (United States); Reading (Berks County); Remote; USD 22,000 - 30,000; Full time

Job summary

Insight Global is seeking a remote Spanish-English bilingual Customer Support Specialist to serve as the front line for inquiries and issues from drivers, Fleet Managers, and executives. You will handle inbound calls and assist with technical tasks related to Connected Fleet tools, including password resets and new user setup.

The role emphasizes problem solving and meaningful customer interactions, with opportunities for growth into product specialist, customer success, or marketing as the team

Qualifications

• Bilingual in Spanish and English.
• Tech-savvy with interest in technology.

Responsibilities

• Handle inbound general inquiries and issues for customers.
• Assist with tasks like password resets and new user setup; troubleshoot Connected Fleet tools.

Skills

Spanish-English bilingual

Job description

Insight Global is seeking a remote Spanish-English bilingual Customer Support Specialist to serve as the front line for inquiries and issues from drivers, Fleet Managers, and executives. You will handle inbound calls and assist with technical tasks related to Connected Fleet tools, including password resets and new user setup.

The role emphasizes problem solving and meaningful customer interactions, with opportunities for growth into product specialist, customer success, or marketing as the team